DEWA encourages customers to use its digital services

Dubai, UAE, 5 October 2022: Dubai Electricity and Water Authority (DEWA) is organising several competitions and events while participating in the 42^nd GITEX Technology Week. This is part of its efforts to encourage customers to use its innovative digital channels and services. Customers who activate the automatic payment feature or perform any digital transaction through DEWA’s website (www.dewa.gov.ae) or smart app from September 1 to October 14, 2022, can win valuable prizes. DEWA will also conduct special raffles for visitors to its stand No. S1-D at Sheikh Saeed Hall at the Dubai World Trade Centre, to select 50 winners. DEWA will also conduct a special draw to select 15 winners from the participants in the customer experience surveys conducted by DEWA last year.

“DEWA considers GITEX Technology Week an important annual opportunity to encourage customers to use its innovative digital services and solutions that keep pace with the latest technologies of the Fourth Industrial Revolution and disruptive technologies such as Artificial Intelligence, unmanned aerial vehicles, metaverse technology, Internet of Things (IoT) among others. DEWA provides all its services through its website and smart app, to ensure peace of mind for customers and allow them to conduct their transactions at any time and from anywhere with ease and safety, in addition to protecting the environment and preserving natural resources. We are keen to enrich the customer experience through innovative digital services, in line with the Dubai 10X initiative, which mandates the Government of Dubai to aid Dubai’s progress into leading the future by making it ten years ahead of other cities through government innovation and reshaping the traditional concepts of work. This also helps achieve the Digital Dubai initiative to make Dubai the smartest and happiest city in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

Visitors to DEWA’s stand can view a wide range of prominent digital and innovative services, projects and initiatives, as well as the projects of Digital DEWA, the digital arm of DEWA, and the projects of DEWA’s subsidiaries that are part of the Dubai 10X initiative. GITEX Technology Week 2022 will be held from October 10 to 14 at the Dubai World Trade Centre.